Klant ERP and CRM - By Industry

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Streamline work processes to boost efficiency

Klant ERP is a fully integrated Sales, Purchase,, Inventory and Accounting application, and also the main components of Klant ERP System. Klant Office Automation System (KOA) is a famous Hong Kong local ERP System and highly recommended by our customers

KOA system serves companies across a broad spectrum of industries, including trading, manufacturing, wholesale and retail of electronic components, electronic products, electrical appliances, chemicals, cosmetics, food, pharmaceuticals, toys, watches, jewelry, equipment, plastics, printing, lighting, textiles, metalware, apparel, and construction etc., accommodates the unique requirements of each industry without sacrificing ease-of-use. Keep searching a Hong Kong ERP System to fulfill your growing business? Then, Eastop ERP System will be the best solution for you.In the fast paced market of today, manufacturers face increased pressure to deliver high-quality products at the right time, to the right place in a cost effective way. A product that can help meet all ends and a team of experts possessing industry experience is what you need. Klant’s flagship product ERP is a function rich and proven ERP (Enterprise Resource Planning) system tailored for manufacturers in Hong Kong and the PRC specializing in electronics, plastics, clocks/watches, metal, toys, gifts and premiums industries, etc. klantcrm ERP offers powerful manufacturing management software solutions for discrete manufacturers on a local or global scale. Designed to give you empower your people by delivering the control and insight you need so you could easily streamline processes, thereby saving on costs, and providing business insights so you could get ahead of your competitors.

Solutions for Trading & Manufacturing Industry:

ERP
CRM system

Marketing Management

Understanding your customer and deliver personalized experiences across marketing channels.

Study Real-Time Insights to make data-driven business decisions
Integrate different marketing mediums to do omnichannel marketing and analysis
Create Personalized Customer Experiences and improve conversion rate

Sales Management

Sell smarter by making data-driven decisions.

Chatbot to check VIP purchase history instantly
Know who your VIPs are with Facial Recognition
Boost loyalty with Membership and Redemption system

Customer Service

Seamlessly orchestrate service experiences and support your customers throughout the entire journey.

Free up frontline staff with Chatbot
Ensure you deliver the right service level with omnichannel servicing
Reduce turnaround time by enabling a 360-degree view of customers, including information on contact details, order history etc.

Management

Make the money spent worth by shortening time to value.

Gain profitable insights on each dollar spent for business forecasting
Hit targets through better sales planning and budgeting

Solutions for Retail Industry


Facial Recognition Camera	Chatbot	People Counting & Queue Management	TacticsX Membership and Loyalty System	CRM	TacticsX Ordering System

Adapting to a Connected World

Make your facilities more efficient and cost savings with IoT solutions! Combine data from multiple sources and create dashboards for easier management! Improve tenants experience and make them happier by predicting equipment failures or do preventive measures to avoid downtime caused by maintenance issues! Using our expertise, we may applying different sensory technologies including Zigbee,3G/4G, Lora, or NB-IOT for different scenarios. Linked with the Enterprise Asset Management system at the backend, your facility, given that it is a building, a warehouse, factories, data centres, or construction sits, it can easily become a smart building.

What we can do:

Equipment Monitoring
Corrective Maintenance
Predictive Maintenance (Equipment service renewal reminders)
Preventive Maintenance (Fire warning, Flooding warning etc.)

Solutions for Facility Management

Maintenance Management System

IoT

Temperature Sensors,
Humidity Sensors,
Flood Sensors,
Air Quality Sensors,
Door Sensor,
Motion Sensors for facility
management

Your most trusted local logistics IT vendor in Hong Kong

Logistics has been a major component of klantcrm’s businesses since 1972 and we pride ourselves that no one knows the industry better than us. We have proven expertise and experience in terminal operations and air cargo operations. Through our technical excellence combined with personal commitment we deliver you tailor-made solutions whether you are a listed or large corporate company, a public sector organization, an owner managed business or a private individual.